Contact Raja Luck

Reach Us

Have a question about your Raja Luck account, a deposit made via PhonePe or GPay, or a pending withdrawal? Getting help is straightforward. Use either of the two support channels below to connect with our team.

Contact Us

• Email: [email protected], send a detailed message including your registered mobile number and any relevant transaction IDs for faster resolution.
• In-app chat: Tap the chat icon from inside your Raja Luck account for real-time assistance.

For payment-related queries involving PhonePe, GPay, or BHIM UPI, attaching a screenshot of your transaction helps our team resolve the issue faster.

Office Hours

Raja Luck support operates on a tiered schedule to ensure you always have access to help:

• Automated in-app chat: Available 24 hours a day, 7 days a week, our automated assistant handles common questions instantly, including balance enquiries, game rules, and deposit status checks.
• Live human agents (in-app chat & email): Monday to Sunday, 9:00 AM to 9:00 PM IST, skilled agents manage account issues, payment escalations, and complex requests.

Messages received after 9:00 PM IST are queued and addressed from 9:00 AM IST the following day. Most email queries are resolved within 4 to 8 hours during live-agent hours.

Online-Only Support

Raja Luck is a 100% digital platform. There is no physical office, no walk-in service counter, and no mailing address anywhere in India, support exists entirely through our app and email. You never need to travel anywhere or send any documents by post.

Whether your query involves a failed PhonePe top-up, a GPay credit mismatch, a BHIM UPI transaction dispute, or a general account question, the process is simple: open the Raja Luck app, tap the support chat icon, and describe your issue in detail. Alternatively, email us at [email protected]. Everything is handled online, promptly and securely.